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by David Dunham

Mailbox

This section features reader responses to Ambrosia's software & service. We will include the good with the bad, and address any problems brought to our attention. These are real people writing real letters about real issues. Feel free to drop us a line.

to everyone at Ambrosia - yyyyyyyyyyyyyyyaaaaaaaaaaaaaaaaaaaaaaaa!!! go go go go go!!! i just took a look at the new games, and i can't wait!!! you guys are great!! can i get you some doughnuts? can i work for you? eagerly waiting the new games, lucas
Sure just send the doughnuts to.... Nooo, just kidding...we don't need any doughnuts. Send cash, cold hard cash. ;-)

"4.5 mice"

- MacWorld Magazine, on EVO.

Dear Ambrosia,

Bubble Trouble is the number one game played by my autistic students in P.S. 255 (Queens, NY).

The Following three scores are hte highest ones in my computer lab:

Joey Fernand - 136,572

Terri Pakula - 016,741

Bobsy Gomes - 85,128

I hope my students will qualify - they are almost 11 years old and they would love a tee shirt - your games are great!

Sincerely,

Terri Pakula

We recieved this letter a while ago, long after the Bubble Trouble contest had finished. While these scores weren't inthe top 50, we thought it was great that teachers are using our games to reach students with autism. So we sent them some Bubble Trouble t-shirts, and thanked them for telling their story.

As a reminder, if you work at a school, you can get significant Educational Discounts - all you have to do is ask for one when you place an order. We also accept purchase orders, if your purchasing department requires this.

folks sit up and take notice.

Hey, i have a few things to say to you... Your site is just awesome. I haven't seen a site as well put together, or as simply nice looking than yours. I am also a mac fan, and think the company is great. i'm short on words, but i just thought i'd say something.

:o)

-Steve

ps. Would you pass along the message to the rest of the people working there, for me? Thanks

And I'll pass it on to you, and I'll tell everyone at the office. Hector should appreciate it.

Virginia is for lovers

In regards to Bubble Trouble: I love everything about this game. The music,the graphics,the pace, absolutely everything. Thank you so much.

One of my first Ambrosia favorites.

The decline of American morals

When are you going to make a game that is good? EV was okay when most people used 030's and 040's but now almost everyone has a fast PPC, so get off you're lazy asses and start programming.

Hatefully yours,

Chris Gregory

Occasionally, I get a letter of complaint. When I do, I try to address whatever problems the user has. We can't address a problem if we don't know about it, so we actually want to be notified of any problems you encounter or complaints you may have.

This user got a quick response in about the same tone as he sent. I may have been a little hasty in my response, but at the same time, it was obvious that I wasn't going to satisfy him in an email. So, if you have a complaint, please send it in (who knows, you may be immortalized forever in a K&C article as was Chris), but please be specific and try to be civil, I promise to do the same.


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